PRIVACY AND SECURITY POLICY
All services provided in our store and on our website belong to and are operated by our company.
Our company may collect personal data for various purposes. Below, it is stated how and in what way the collected personal data is collected and how and in what way this data is protected.
Through membership or by filling out various forms and surveys on our website, members provide certain personal information about themselves (such as name-surname, company information, telephone, address or e-mail addresses) which is collected by our store as required by the nature of the business.
Our company may send campaign information, information about new products, and promotional offers to its customers and members from time to time. Our members can make all choices regarding whether or not to receive such information when they become members, and they can change this choice later in the account information section after logging in, or by using the link in the notification message they receive.
During the approval process carried out through our store or via email, personal information transmitted electronically to our store by our members will not be disclosed to third parties outside the purposes and scope determined by the "User Agreement" we have with our members.
To identify system-related problems and to quickly resolve any issues or disputes that may arise regarding the services provided, our company records and uses the IP addresses of its members. IP addresses may also be used to generally identify users and to collect comprehensive demographic information.
Our company may use the requested information, even outside the purposes and scope defined in the Membership Agreement, for direct marketing purposes, either directly or through its collaborators. Personal information may also be used to contact the user when necessary. Information requested by our company, information provided by the user, or information related to transactions made through our store may be used by our company and its collaborators for various statistical evaluations, database creation, and market research, without disclosing the identity of our members, even outside the purposes and scope defined in the "Membership Agreement".
Our company undertakes to keep confidential information strictly private and confidential, to consider this as an obligation of secrecy, and to take all necessary measures and exercise due diligence to ensure and maintain confidentiality, and to prevent the entire or any part of the confidential information from entering the public domain or being used without authorization or disclosed to a third party.
CREDIT CARD SECURITY
Our company prioritizes the security of credit card holders who shop on our websites. Your credit card information is never stored in our system.
There are two things you should look for to understand that you are on a secure site when you enter the transaction process. One of them is a key or lock icon located on the bottom line of your browser. This indicates that you are on a secure webpage and all your information is encrypted and protected. This information is only used in accordance with the sales process and the instructions you provide. Information related to the credit card used during shopping is encrypted using the 128-bit SSL (Secure Sockets Layer) protocol and sent to the relevant bank for verification, independently of our shopping websites. If the card's usability is confirmed, the shopping process continues. Since no information about the card is viewed or recorded by us, it prevents third parties from obtaining this information under any circumstances.
The reliability of payment/billing/delivery address information for orders placed online via credit card is checked by our company against credit card fraud. Therefore, for customers placing their first order on our websites, the accuracy of their financial and address/telephone information must be verified before the order can proceed to the supply and delivery stage. If necessary, we contact the credit card holder or the relevant bank to verify this information.
All the information you provide during registration can only be accessed and changed by you. If you securely protect your login information, it is impossible for others to access and change your information. For this purpose, registration transactions are conducted within a 128-bit SSL secure environment. This system is an unbreakable international encryption standard.
Online shopping sites that have a helpline or customer service and clearly display their address and telephone information are increasingly preferred today. This allows you to obtain detailed information on any questions you may have and gain a better understanding of the reliability of the online shopping company.
**Note:** We recommend paying attention to whether the company's address and telephone number are clearly displayed on online shopping sites. If you are going to make a purchase, note down all the phone/address information of the store you are buying from before making the purchase. If you don't trust them, confirm the information by phone before making the purchase. All our online shopping sites clearly display all company information and our location.
****MAIL ORDER CREDIT CARD INFORMATION SECURITY**
Your identity and credit card information sent to us via mail-order will be stored by our company according to the principle of confidentiality. This information is kept for 60 days to address any potential disputes with the bank regarding credit card charges, and then it is destroyed. If any amount other than the cost of the products you ordered, as confirmed by the mail-order form you send us, is charged to your card, you can naturally dispute this with your bank and prevent the payment, so it does not pose a risk.
THIRD-PARTY WEBSITES AND APPLICATIONS
Our store may provide links to other websites within its website. Our company assumes no responsibility for the privacy practices and content of websites accessed through these links. Advertisements published on our website are distributed to our users through our advertising partners. The Privacy Policy Principles in this agreement apply only to the use of our store and do not cover third-party websites.
EXCEPTIONS
In the limited circumstances described below, our company may disclose user information to third parties outside the provisions of this "Privacy Policy". These circumstances are limited to:
1. Complying with obligations imposed by laws, decrees, regulations, etc., issued and in force by competent legal authorities;
2. To fulfill and implement the requirements of the "Membership Agreement" and other agreements concluded between our store and users;
3. To provide information about users for the purpose of conducting an investigation or inquiry duly carried out by an authorized administrative and judicial authority;
4. When providing information is necessary to protect the rights or security of users.
EMAIL SECURITY
Never include your credit card number or passwords in emails you send to our store's Customer Service regarding any order. Information contained in emails may be viewed by third parties. Our company cannot guarantee the security of information transmitted through your emails under any circumstances.
BROWSER COOKIES
Our company may obtain information about users visiting our store and their use of the website using a technical communication file (Cookie). These technical communication files are small text files that a website sends to a user's browser to be stored in the main memory. Technical communication files facilitate internet use by storing site information and preferences.
They help obtain statistical information about how many people visit the site, for what purpose, how many times a person visits the site, and how long they stay. They also help in dynamically generating advertisements and content from user-specific pages. Technical communication files are not designed to retrieve data or any other personal information from your main memory or email. Most browsers are initially designed to accept technical communication files, but users can change their settings to prevent the receipt of these files or to receive a warning when a technical communication file is sent.
Our company may change the terms of this "Privacy Policy" at any time by publishing it on the site, sending it to users via email, or posting it on the site. If the terms of the Privacy Policy change, they will become effective on the date of publication.
For any questions or suggestions regarding our privacy policy, you can send an email to berkepektss@gmail.com. You can also reach us using the following contact information:
Company Name: PEKTALTD LTD
Email: simpliva.store@gmail.com